Back-office revenue cycle support delivered as a scalable BPO model
Austra ITES offers RCM-focused BPO services that support healthcare providers with back-office operations, improving turnaround time, accuracy, and cash flow—without disrupting your existing billing workflows.
We work as an extension of your billing team, following your SOPs, payer rules, and internal workflows. Our support helps reduce rework, improve claim quality, and speed up collections.
Dedicated resources, SLA-driven productivity, and quality checks ensure consistent output across eligibility, claims, payment posting, denials, and reporting.
Demographics validation, eligibility checks, benefits verification, and authorization support to reduce rejections.
Charge entry, coding support (CPT/ICD/HCPCS), claim scrubbing, and EDI rejection handling for clean claims.
Insurance follow-up, denial analysis, resubmission, and appeals support to improve collections and reduce AR days.
A structured delivery model designed for efficiency, control, and transparency.
SOP alignment, payer rules, access setup, and workflow mapping.
Skilled resources assigned based on volume and specialty needs.
Queue-based execution with turnaround time and productivity tracking.
Quality audits, error trends, and weekly MIS reporting.
Note: We provide RCM process support as a BPO partner. Final billing control and provider approvals remain with the client.
Partner with Austra ITES for efficient, compliant, and faster healthcare reimbursements.
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